Our Quality Policy
We are committed to Design, Manufacture, Supply and Erection of Hydro – Mechanical Equipment like Screw Gearing Shutters, Sluice Gates, Radial Gates and Steel structures for Dams to customers duly meeting their Quality and Delivery requirements, with emphasis on Continual Improvement in Quality and Delivery to achieve Customer Satisfaction.
- We inspire trust by saying what we mean.
- We match our behaviour to our words.
- We take responsibility for our actions.
- We are highly performance driven.
- We create long-term relationships by being responsive and by consistently delivering quality.
- We foster respect and co-operation.
- We pursue learning and growth.
- We don’t just adapt to change, we create it.
- Quality and Productivity are our watch words.
- Quality is a positive derivative of productivity.
- Quality is in our thought, word and deed.
- Individual is of course important but organisation is much more important.
- It is our policy not to compete in price with any competitor. We manufacture quality products and sell them, not the price.
- We believe that we won’t get a second chance to make a good first impression.
- To transform customers to our “honorary Advertising agents” by manufacturing and supplying of
heavy engineering products as per customer requirements. - To promote healthy internal customer – supplier relationship and improvements on a continuous
basis. - “Maybe the customer is right” works wonders.
- The man who makes no mistakes does not usually make anything.
- Quality is never an accident. It is the result of sustained efforts in the right direction.
- Quality and Compromise are mutually exclusive.